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Levate Label

What is your cancellation policy?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

How does the pre-order process work?

How do I track my order?

Order Management

My order was marked delivered but it’s not here.

Why have I not received my order yet?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Order Issues

What is your shipping policy?

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

Do you ship worldwide?

Shipping

What’s your return policy?

How do I make a return?

Do you offer refunds or exchanges?

Is it possible to return sale items?

Returns

What payment methods do you accept?

When will I get my refund?

Payment

How do I find my size?

Do your products run true to size?

Do you have photos or a guide showing how each size fits?

Sizing & Fit

What materials do you use in your products?

How can I make my activewear last longer?

How do I wash my activewear?

Product & Sustainability

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Categories

Order Management

Order Issues

Shipping

Returns

Payment

Sizing & Fit

Product & Sustainability